Infosys acknowledged technical issues in I-T portal, initial glitches mitigated: Finance ministry

NEW DELHI: Infosys has acknowledged the technical issues in the new income tax portal and some of the initial glitches like slow functioning of the portal and non-availability of certain functionalities have been mitigated, Parliament was informed on Tuesday.
The portal had a bumpy start from the day of its launch on June 7 as taxpayers, tax professionals and other stakeholders reported glitches in its functioning.
This prompted finance minister Nirmala Sitharaman to call a meeting on June 22 with officials of Infosys — who developed the portal — to review the issues.
In a written reply to a question in the Rajya Sabha, minister of state for finance Pankaj Chaudhary said more than 700 e-mails detailing over 2,000 issues including 90 unique issues/problems in the portal were received from various stakeholders including Institute of Chartered Accountants of India…

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